About AskKatie

Problem

Solution

Basic Flow

About integration with communication platforms

AskKatie is a turn-key solution, which can be easily integrated with chat, email or any other form of communication.

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About integration inside a mobile app

AskKatie provides a mobile SDK (Android and iOS), such that it can be easily integrated with any mobile app. The advantage of a personalized app is, that the user does not have to necessarily provide contact information, such as for example an email address, because the app itself with a unique identifier can be considered the contact (for example using websockets).

What is the difference between AskKatie and a chatbot

AskKatie is not a chatbot, but it might become one in the future

AskKatie answers questions using artificial and natural intelligence, but it is currently not intended for conversations. Natural conversations are much more complex than just detecting duplicated questions. Simple dialogs with clear intents, such as for example a restaurant reservation or initiate a phone call, work quite well already, but more complex conversations are much more difficult and users become frustrated and will eventually stop trying to have more complex conversations.

What is the difference between AskKatie and a search engine

TODO

Challenges

Detect questions

Recognize whether a "message/sentence" is a question or contains a question

Question classification

Detect similar questions

Checking whether a submitted question is similar to an already trained question/answer tuple and if matches, then return the previous answer

Original (previous) question: "What are the first names of Michael's mommy and daddy?"

Similar (current) question: "Can you tell me the names of Michael's father and mother?"

Intent recognition and NER

For example for questions like "How old is Michael?" which then allows us to execute queries (e.g. using SPARQL or SQL)

Intent "getAgeOf" and named entity Person="Michael": getAgeOf(Person) { return getYearsBetweenDates(currentDate, getDateOfBirth(Person));}

No answer available or exists

For example "When will Michael die?"

REST Interfaces

API

Specification

BDD Scenarios

Architecture

Main components

Health check endpoint

Health check endpoint

Contact

contact@wyona.com